Cancellation & Rescheduling:

We understand that life is busy and things change.  Cancellations will be accepted with a 25% cancellation fee deducted from the refund.  This is to cover our administration costs.

You may transfer the course to another participant at no cost, provided we are notified at least 24 hours prior to the course start. This is due to the registration process. Should the other person not meet the requirements for participation, the transfer will not be permitted. We do not refund course charges for a transfer.

For safety reasons, participants attending a course without equipment in good, working order may be denied participation at the sole discretion of Ride Ottawa course instructors. It is the sole responsibility of participants to ensure that equipment is in proper working condition prior to the course. No refunds will be provided for cancellation due to improper equipment, but participants can reschedule to a future course of equal value.